User Experience Design > Registration Process Redesign
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Heuristic Analysis of Existing Registrar Site
The first step in this project was to do a simple heuristic analysis of the current site to determine where the site was working appropriately and areas for improvement. Overall the site rated as performing in an workable manner with several areas for improvement.
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Ted Chandler, Persona
To assist in the process of redesigning the Registrar's website, we generated a handful of personas to support while determining how the site should look, feel, and respond. Ted was one of those designated personas.
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Design Tenets
From the results of the heuristic analysis, simplified design tenets were generated to address many of the issues encountered in the previous analysis.
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Registration Process Storyboard
The initial part of this project was to envision the overall process in the form of a storyboard. In this version, a student's phone alerts him that it is time to register and then that student enters into the registration process using his laptop. After navigating through the registration process and completing his registration, he gets another phone alert that his registration is complete.
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Registration Flow Diagram
This graphic shows not only the rough hand drawn flow diagram, but also the final version. This flow diagram shows the possible path a student would take getting an advising appointment with their advisor. It shows how to get that appointment whether or not the student knows who their advisor is or even what their program is.
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Rough Wireframe Page
This graphic shows a little bit of the process for coming up with the final wireframes. The final wireframes were chosen from this universe of options and then tweaked to contain the content necessary for the specific pages of the final versions.
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Final Wireframe Pages
The final step in this project was to give simple visual instances of all the potential types of pages a student may encounter in the online process to make an advisory appointment. In the process, a student may have to encounter up to 10 types of web-pages.
